Notice of Nondiscrimination

A Plus Medical Supply LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), sex, age, or disability in its health programs and activities.

A Plus Medical Supply LLC:

• Provides reasonable modifications to its policies, practices and procedures for individuals with disabilities when necessary to ensure accessibility and an equal opportunity to participate.
• Provides appropriate auxiliary aids and services, free of charge and in a timely manner, to individuals with disabilities — including qualified interpreters and written information in alternate formats — when necessary for effective communication and an equal opportunity to participate.
• Provides language assistance services, free of charge and in a timely manner, to individuals with limited English proficiency — including oral interpretation and written translations — when necessary for meaningful access to our programs and activities.

How to request these aids or services

Call (720) 877-7572 (TTY: 711), Monday to Friday, 8:00 am to 6:00 pm Mountain Time. You can also fax (720) 572-5870, write to us at 13780 East Rice Place, Suite 100, Aurora, Colorado 80015, or ask any member of our staff. These services are free.

How to file a civil rights complaint

If you believe that A Plus Medical Supply LLC has failed to provide these services, or has discriminated in another way on the basis of race, color, national origin, sex, age or disability, you may file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

• Online: ocrportal.hhs.gov
• By mail: Office for Civil Rights, U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
• By phone: 1-800-368-1019 (TDD: 1-800-537-7697)
• By email: OCRComplaint@hhs.gov

Complaint forms are available at hhs.gov/ocr/complaints. We will not retaliate against you for filing a complaint.

This notice is available in large print, audio and other alternate formats on request, free of charge.

Notice of Availability of Language Assistance Services and Auxiliary Aids

The same notice follows in the languages most commonly spoken in Colorado by people with limited English proficiency. The translations are those published by the U.S. Department of Health and Human Services.

For three languages we link to the Department’s own document instead of reprinting it here, because we could not reproduce the official text reliably. If you speak one of those languages, the link gives you the government’s notice, and you can call us at (720) 877-7572 for free help in your language.